How-To
Guides you can search and follow
Detailed walkthroughs for the Cartpo app and dashboard — written from real screens (Join2Save, creators, POS, iHolda, and more). Prefer short answers? See the FAQ.
App + Dashboard7 min
How to Accept and Fulfill Orders in Cartpo
Handle New, Pending, and History orders in Cartpo — accept, cancel, complete, and self-ship with tracking.
Open guide →Cartpo app6 min
How to Add a Live Auction to a Product in Cartpo
Enable live auction on a Cartpo variant: starting price, reserve price, host adjustment, and Pro/Max plan notes for selling live on iHolda.
Open guide →Cartpo app5 min
How to Add MoMo or Bank Payment Methods in Cartpo
Add Direct payment methods (MoMo, bank, and other account types) in Cartpo so you can record non-cash sales at the counter.
Open guide →App + Dashboard7 min
How to Add Products to Your Cartpo Menu or Catalogue
Add products in Cartpo with Quick add or full add, understand plan limits, and use the dashboard for drafts and bulk editing.
Open guide →Cartpo app4 min
How to Customize Cash Denomination Buttons in Cartpo
Edit Cartpo cash collection note buttons for your currency so counting cash at the counter stays fast and accurate.
Open guide →App + Dashboard7 min
How to Link and Approve Creators on Cartpo
Approve creator partnership requests in Cartpo: Pending to Active, plan limits, unlink, and what creators can do after you approve.
Open guide →Dashboard5 min
How to Manage Delivery Policy on the Cartpo Dashboard
Configure deliveries on dashboard.cartpo.com — policy, shipments, and drop-off location tabs for online order fulfillment.
Open guide →Cartpo app5 min
How to Record a Cash Sale with Change Due in Cartpo
Ring a cash sale on Cartpo, tap denominations, handle exact/overpay, and show Change Due clearly.
Open guide →Dashboard5 min
How to Save and Publish Product Drafts on the Cartpo Dashboard
Use dashboard.cartpo.com Products drafts (browser IndexedDB + server drafts) to prepare listings before publishing.
Open guide →Cartpo app5 min
How to Scan a Customer QR Code for a Discount at Checkout
When Cartpo shows Discount?, scan the customer’s iHolda QR to apply a group or loyalty-style discount — or skip for a normal sale.
Open guide →Cartpo app6 min
How to Self-Ship Orders with Tracking in Cartpo
Fulfill Cartpo orders yourself: move through Merchant Shipping, enter carrier details, and add tracking when you mark shipped.
Open guide →Cartpo app3 min
How to Send a Receipt on WhatsApp After a Sale
Share a Cartpo sale receipt via WhatsApp, Email, or system Share right after Sale complete.
Open guide →App + Dashboard6 min
How to Set Creator Commission Rates in Cartpo
Enable creator commissions, set a default %, add review commission, and override rates per linked creator in Cartpo.
Open guide →Cartpo app6 min
How to Set Store-Wide New Customer and Loyal Customer Discounts
Configure up to five store-wide Cartpo discounts for new or loyal customers — rules that can trigger the Discount QR step at POS.
Open guide →Cartpo app9 min
How to Set Up a Join2Save Discount on the Cartpo App
Create a Join2save discount on a Cartpo product: discount %, required buyers, Share Captain benefits, and duration — plus how it works with iHolda.
Open guide →Cartpo app8 min
How to Set Up Your Cartpo Shop for the First Time
Step-by-step Cartpo shop setup: create your account, complete Settings, add payment methods, and get ready for your first sale.
Open guide →Dashboard5 min
How to Subscribe to Cartpo Premium on the Dashboard
Upgrade Cartpo on dashboard.cartpo.com with Stripe — plan differences, Apple IAP note, and what Premium unlocks.
Open guide →Cartpo app5 min
How to Top Up Discount Credit for Customer Discounts
Fund Cartpo Discount credit so scanned iHolda / Join2Save discounts can apply at POS without wallet balance errors.
Open guide →Cartpo app5 min
How to Turn On Sell on iHolda for Your Shop
Make your Cartpo shop visible on iHolda: Sell Online toggle, what Coming Soon channels mean, and what to prepare first.
Open guide →Cartpo app7 min
How to Use Cartpo as a POS Cash Register
Learn Cartpo POS: quick amount vs catalog, Direct vs Cash, change due, offline sales, and WhatsApp receipts.
Open guide →Cartpo app6 min
How to Use Catalog Checkout Instead of Quick Amount in Cartpo
Deep dive: when to leave the Calculator keypad and check out from the Dashboard catalog cart for stock-accurate sales.
Open guide →App + Dashboard6 min
How to Use Drop-Off Agent Shipping in Cartpo (Pro/Max)
Enable Drop Off and run Accept / Inventory / Shipments as a Cartpo drop-off agent on Pro or Max plans.
Open guide →Cartpo app5 min
How to Verify Your Business on Cartpo
Complete Verify Your Business in the Cartpo app — WhatsApp number, documents, and payment when required.
Open guide →Dashboard4 min
How to View Sales Analytics on the Cartpo Dashboard
Read Cartpo merchant analytics on dashboard.cartpo.com — totals, cash vs online, and product sales for the periods you select.
Open guide →Dashboard5 min
How to Withdraw Wallet Balance on dashboard.cartpo.com
Cash out Cartpo / iHolda online sales from the merchant dashboard Wallet using your saved payout accounts.
Open guide →