Guides/Cartpo app
How to Top Up Discount Credit for Customer Discounts
Fund Cartpo Discount credit so scanned iHolda / Join2Save discounts can apply at POS without wallet balance errors.
- Steps at a glance
- 1. Open Top upNavigate to the Top up / Discount credit screen in Cartpo (stack route Top up).
- 2. Enter an amountChoose how much discount credit to add.
- 3. Complete paymentFinish the top-up flow offered in your region.
- 4. Retry a discounted saleScan a customer QR again — low-balance errors should clear when credit is funded.
Hi!
Track your sales & rewards
Total sales
◎0 USD
Cash
0 USD
Direct
0 USD
Your balances
Online
0 USD
Withdrawable · iHolda online sales
0 USD
Cash, MoMo & bank
Community Points
0 CP
When you honor a scanned customer discount, Cartpo draws from Discount credit. If you see “Top up balance is low” or “Insufficient Wallet Balance,” fund this wallet before the next Join2Save rush.
Steps
- Open Top up (screen title area shows Discount credit).
- Enter the amount to add.
- Confirm payment through the in-app checkout for your region.
- Return to POS and complete a discounted sale with QR scan.
Not the same as withdrawable online balance
Profile separates Online (withdrawable iHolda sales) from in-store Direct collections and Community Points. Discount credit is specifically for funding discounts you grant at checkout.