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How to Top Up Discount Credit for Customer Discounts

Fund Cartpo Discount credit so scanned iHolda / Join2Save discounts can apply at POS without wallet balance errors.

Cartpo5 min read
  1. Steps at a glance
  2. 1. Open Top upNavigate to the Top up / Discount credit screen in Cartpo (stack route Top up).
  3. 2. Enter an amountChoose how much discount credit to add.
  4. 3. Complete paymentFinish the top-up flow offered in your region.
  5. 4. Retry a discounted saleScan a customer QR again — low-balance errors should clear when credit is funded.
Cartpo app UI preview for this guide

When you honor a scanned customer discount, Cartpo draws from Discount credit. If you see “Top up balance is low” or “Insufficient Wallet Balance,” fund this wallet before the next Join2Save rush.

Steps

  1. Open Top up (screen title area shows Discount credit).
  2. Enter the amount to add.
  3. Confirm payment through the in-app checkout for your region.
  4. Return to POS and complete a discounted sale with QR scan.

Not the same as withdrawable online balance

Profile separates Online (withdrawable iHolda sales) from in-store Direct collections and Community Points. Discount credit is specifically for funding discounts you grant at checkout.

Related: How to Scan a Customer QR for a Discount

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